We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
The data controller of your personal information is AfroDigital.
Information We Collect
AfroDigital may collect information about you as follows:
Use of Information
We will use your personally identifiable information only as follows:
If you register an account through an affiliate referral link, we may share information with your referrer to let them know that you used their referral to order service.
We may also place a “cookie” that will identify you to us as a repeat visitor or a customer when you visit our website. A cookie is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our website so that we may customise your visit.
We will not provide any personally identifiable information about you to any third-party other than:
AfroDigital utilises MaxMind to screen new orders for previous fraudulent activity or misbehaviour, and to report existing customers who violate our Terms of Service. In case of a violation, determined as such solely at our discretion, you may be reported to FraudRecord and/or MaxMind for misbehaviour.
Legal Basis for Information Processing
Our legal basis for collecting and processing your personal data depends on the specific data involved and the context in which we collect it. These reasons include:
Storage of Personal Data
The data that we collect from you is stored on our servers located in London, United Kingdom, but it may be processed by staff operating outside the UK and EU (European Union) who work for us or one of our affiliates. Such staff may process your data while fulfilling orders and providing support for your services. By using our services, you acknowledge that your data may be processed outside of the United Kingdom and the EU.
Protection of Personal Data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
Your data will be retained and processed as long as it is required to comply with applicable legal, tax, or accounting requirements.
At the end of the retention period, we will either delete or anonymise your data, unless it is stored in a backup archive and isolated from further processing.
Updating, Deleting, and Downloading Your Data
You may update your data at any time either through the client area Account section known as the AfroDigital Dashboard, or by submitting a support ticket. We may require proof of identification in order to change certain data fields.
You may export your personal data at anytime (from within the Account Management section in your account) in the AfroDigital Dashboard or you may request that AfroDigital export your personal data for you by opening a support ticket.
Customers with no active services may request that their account be closed and personal data be deleted from AfroDigital’s databases, with the exception of:
AfroDigital will not delete any data required to comply with our legal obligations and financial requirements, or any data required to resolve disputes and enforce our legal agreements and policies.
We may contact you directly or through a third-party service provider regarding products or services you have ordered from us. We may also send you marketing emails if you have opted-in through the client area. Communication methods may include: email, text (SMS) message, IRC chat, push notifications, or automated phone calls. AfroDigital does not offer phone support and will not call you directly at any time.
Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
Your Rights Under GDPR
If you are a resident of the EU, you have the following data protection rights, which you may exercise by contacting us via support ticket:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection supervisory authority (see below).
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Furthermore, our service is not available to children under the age of 18, and we will not intentionally maintain personal information about anyone under the age of 18.
GDPR Contact Information
Email: [email protected]
Phone: +44 1625 545 745
This website is owned and operated by AfroDigital.
Our address is at Fourth Floor, 86-90 Paul Street, London, EC2A 4NE.
Last modified: 6 June 2018.